I forgot my password so when I upgraded my license I'm not able to login. Have emailed support yesterday but no email today.
-
Hello,
Thank you for writing in.
This is Eric with NinjaTrader Platform Support. Please excuse the delay, our support hours are 8:30 AM - 6:00 PM EST, Monday - Friday — we only have a small staff outside of these hours for inbound inquiries. Your message regarding the account has likely been forwarded to our Brokerage Support team to follow up ([email protected]). Platform Support is unable to assist with account-related items of this nature, though the brokerage team will be available to follow up on business open.
Let us know if we may assist further.Eric B.NinjaTrader Customer Service
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
11 responses
42 views
0 likes
|
Today, 11:40 AM
|
|||
|
0 responses
5 views
0 likes
|
by FrazMann
Today, 11:21 AM
|
|||
|
8 responses
52 views
0 likes
|
|
|||
|
4 responses
27 views
0 likes
|
Today, 10:47 AM
|
|||
|
1 response
22 views
0 likes
|
|
Comment