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    my account is not displaying

    Hello, on my ninja trader my account is not displaying detail of my trading trading just showing my initial balance, same in executions and positions tab are not displaying anything! I want to know my result after each trade ! please help

    #2
    Hello nellopau,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2574757" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.

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