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Not Able to connect to Ninja Trade live connection on NT8

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    Not Able to connect to Ninja Trade live connection on NT8

    downloaded NT8 and there is no option to add NinjaTrader Continuum connection

    How can I add this connection in the platform?
    Only these connections are available
    Barchart.com
    Coinbase
    E-Signal
    External
    IQFeed
    Kinetick
    Playback
    Simulator
    FOREX.com
    Last edited by harjinderjit; 05-31-2020, 06:50 PM.

    #2
    Hello harjinderjit,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2581631" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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