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Free Forex Data cannot configure in NT8, there is no "ninjatrader" Connection type

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    Free Forex Data cannot configure in NT8, there is no "ninjatrader" Connection type

    Got my username and password for the Ninjatrader Forex data trial, but when i go to your link for the connection guide, there is no "NinjaTrader" for connection type.


    I am using NT8. I have a multi broker license key installed

    Please help.

    Thanks in advance.
    Learn how to connect your NinjaTrader platform to unlimited free forex market data.

    #2
    Hello,

    Thanks for writing in today.

    I suspect you may not be on the most recent update of NinjaTrader. As a first troubleshooter, please upgrade.


    To update NinjaTrader, please follow the steps below:
    • First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
    • Click on the link: http://ninjatrader.com/PlatformDirect
    • Enter your license key and press Submit
    • Select 'NinjaTrader 8'
    • Select 'Download'
    • Critical: Before running the installer, ensure NinjaTrader is closed.
    Please let me know if this does not populate the NinjaTrader connection type in this Provider section.
    Marco G.NinjaTrader Customer Service

    Comment


      #3
      I have the latest Version of NinjaTrader 8

      Comment


        #4
        I double checked.. Runnin 8.0.21.1

        Comment


          #5
          Look at the photos please

          Comment


            #6
            Hello,

            Thank you for the post.

            Please go to the link below to request a new password:

            https://ninjatrader.com/ResetPassword

            Please let us know if we may be of any further assistance.
            Melissa J.NinjaTrader Customer Service

            Comment


              #7
              Hello, I did that, so behold, I have a password. However, my problem isnt that i dont have a password, if you kindly read carefully, and kindly look at the posts, you will see the issue is that I dont have a "ninjatrader" option for the forex data feed. Its not a question of a password, its that i dont have the option to connect to that the setupguide is asking for. Please kindly read what i have worked on to post. Thank you.

              Comment


                #8
                Hello,

                Thank you for the post.

                This is likely related to your license key.

                Since your license key is not public information, please write in to PlatformSupport[at]Nninjatrader.com with your license key so we may assist further.

                The license key can be found in Help->About.

                Please reference 'ATTN Melissa 2581782' in your Email.

                We look forward to resolving this inquiry.
                Melissa J.NinjaTrader Customer Service

                Comment


                  #9
                  OK, thank you, email sent

                  Comment

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