Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Missing Data Issue is Back
Collapse
X
-
Hello dukeoferl,
Thank you for your note.
What instrument(s) are you experiencing this missing data with?
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2593140" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
I look forward to your reply.
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by funk10101, Today, 08:14 AM
|
3 responses
5 views
0 likes
|
Last Post Today, 09:10 AM | ||
Started by frankthearm, Today, 09:08 AM
|
0 responses
1 view
0 likes
|
Last Post
by frankthearm
Today, 09:08 AM
|
||
Started by samish18, Yesterday, 08:57 AM
|
11 responses
28 views
0 likes
|
Last Post Today, 09:06 AM | ||
Started by yertle, Today, 08:38 AM
|
1 response
6 views
0 likes
|
Last Post Today, 09:02 AM | ||
Started by love2code2trade, Yesterday, 01:45 PM
|
3 responses
22 views
0 likes
|
Last Post Today, 09:00 AM |
Comment