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Connected to CQG but no data after update 8.0.22.2 64-bit

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    Connected to CQG but no data after update 8.0.22.2 64-bit

    Hi after update ninjatrader is not showing data.

    #2
    Hello PabloTrader,

    Please reset the instruments with the steps below.
    • First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
    • Next, reset your instruments by navigating to the Control Center > Tools > Database Management
    • In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
    • Lastly, restart NinjaTrader for the changes to occur
    If the issue persists please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".


    Christopher J.NinjaTrader Customer Service

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