thanl you
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Live data not loaded,
I have had issue with live data loading, I am mostly trading futures, I have tried to switch “Futures expiries” box, whenever I connect the box is remaining unticked. SuperDom also remains empty.. it looks like the platform doesn’t work at all. Please could you help me to sort it out
thanl you -
So I may accurately assist you, please answer all of the following questions:- What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
- Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
- Were you receiving real-time data previously? Or have you never been able to receive real-time data?
- What instrument symbol (and expiry if applicable) have you selected? For example, ES 06-20, AAPL, EURUSD, etc.
- (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
- Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
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Thanks Patrick,
1. The latest, just updated
2. Continuum - I am not sure if I understood the question tho
3.Yes
4. mostly futures, I tried to tick the box “Futures Expires”, it keeps off
5.thick charts 200, 600 and 1800
6. No
thank you very much
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June contracts have expired. Please follow these steps to roll over the expiration date of a Futures contract:- Navigate to the Control Center > Tools > Database window.
- Left-click the ‘Rollover’ button that appears just below the table under the ‘Rollover futures instruments’ section.
- Close this window when this process completes.
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