No longer able to get 1 year minute intraday data from TD Ameritrade

[jerblaster23]

I was previously able to get 1 year of 1 minute intraday data from TD Ameritrade. I looks like now the furthest back I can get to load is approximately 50 days of historical data. Has there been a change?

[NinjaTrader_EricB]

Hello jerblaster23,

Thank you for your post.

Glad to assist. There has been a recent change to the API used for TD in NinjaTrader. It may be this is due to the change, I will report on our end to look into further and follow up with our findings. I also suggest reaching out to TD to see if more data can be added to the new API on the account-side.

Our release notes has some additional notes on changes to TD.
https://ninjatrader.com/support/help.../?8_0_22_2.htm

Could you please verify the version (Help > About) in use, and that data farther back is set to be requested (right click on the chart > Data Series > Days to Load).

We look forward to assisting further.

[jerblaster23]

I am using the latest NinjaTrader 8.0.22.2. I set the data series days to to load to 365 days but I only seems to be loading around 50 days. I'll try contacting TD Ameritrade support and see if there is anything they can do on their end. It worked fine maybe a couple of weeks to a month ago it's hard to say when it stopped working.

[hobah99]

I am facing the exact same issue with the connection to TD Ameritrade. I am able to get bars (on 04-Jul-20) from 18-May-20 onwards. I am also using NT 8.0.22.2 (64-bit).

jerblaster23 - were you able to resolve this issue with TD Ameritrade?

[bwalicek]

I have the same issue and just get the runaround from support ... Who are you contacting at TD Ameritrade? ... I sent emails to API Support but never get a response...

[NinjaTrader_EricB]

Thank you for your reply.

Sorry to hear you have not hear back from TD or our teams. Unfortunately we at this time are unable to test this matter on our end, though I would welcome you to write in to PlatformSupport[AT]NinjaTrader.[DOT]com to setup a call so that we may firsthand verify and then report the bug if needed.

We look forward to assisting further.

[hobah99]

I sent multiple e-mails to: [email protected]. Never heard back from them. Not sure if there is a 'live' person on the other end or not.

[bwalicek]

Same here but I have never received a response from them ... when I call TDA regarding NT support that is what they provide ... I have not found a live person to talk to at TDA