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Live Data issues
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Live Data issues
When the market opened for trading e mini futures tonight, I can only connect and open a chart that shows the last candlesticks from Friday morning. The chart does not update. It has been a couple of hours now and nothing still. I've done everything up to uninstalling and reinstalling NT8. What can I do to get this working?Tags: None
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Hello smcllr,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2638490" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
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