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Missing Tick Data

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    Missing Tick Data

    Hello, I seem to be missing tick data in my charts for various days. For example, on the MES 09-20 (512 tick chart), I have missing data from June 26 13:59.59 to July 2 15:00.0, But I have that data in the 1 minute chart. It is the beginning of the the week that i am missing. What can I do to restore the data? Thank you

    #2
    Hello arguru,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry.

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2644260 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

    Comment


      #3
      Great, email sent

      Comment

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