Could you please help to resolve the issue.
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Datafeed from IB not working
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Datafeed from IB not working
Hello, I am very new to NT. I have setup the datafeed from Interactive brokers as per the instructions provided on the site. However i am not able to add any instruments or load charts. I am using NT8.
Could you please help to resolve the issue.Tags: None
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Hello yukashg,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2646546" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
I look forward to your reply.
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