Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Ninjatrader created uncancelable orders

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • NinjaTrader_Kate
    replied
    Hello jransom,

    Thank you for your post.

    First, I note you're on an older version of NinjaTrader. The current version is 8.0.22.2.

    To update NinjaTrader, please follow the steps below:
    • First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
    • Click on the link: http://ninjatrader.com/PlatformDirect
    • Enter your license key and press Submit
    • Select 'NinjaTrader 8'
    • Select 'Download'
    • Critical: Before running the installer, ensure NinjaTrader is closed.
    Was the strategy running on a sim or a live account when these orders appeared? What do you see in the orders tab of the Control Center for these orders? If you could provide a screenshot that would be helpful.

    Thanks in advance; I look forward to assisting you further.

    Leave a comment:


  • jransom
    started a topic Ninjatrader created uncancelable orders

    Ninjatrader created uncancelable orders

    I am again having this issue where Ninjatrader 8.0.21 creates orders (1 Sell LMT and 1 Sell STP) well below the parameters of my running strategy. To make things worse these orders cannot be canceled from either the Chart or the order summary in the control center. These orders do not show up in broker, but remain when disconnecting and reconnecting.

    The error looks identical to https://ninjatrader.com/support/foru...-cancel-orders

    Any help on this would be appreciated as it prevents being able to trade any instruments that these show up on.

Latest Posts

Collapse

Topics Statistics Last Post
Started by Halmix, Today, 07:12 AM
0 responses
8 views
0 likes
Last Post Halmix
by Halmix
 
Started by Bobin, Today, 06:39 AM
0 responses
12 views
0 likes
Last Post Bobin
by Bobin
 
Started by KirkHammett, Today, 03:23 AM
0 responses
6 views
0 likes
Last Post KirkHammett  
Started by eleven, Yesterday, 10:06 PM
0 responses
40 views
0 likes
Last Post eleven
by eleven
 
Started by ezrollin, Yesterday, 08:12 PM
7 responses
75 views
0 likes
Last Post bltdavid  
Working...
X