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Gap in candlestick data
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Gap in candlestick data
Data is good till 7/19/20 at 16.59.59 load up the platform Monday 7/20/20 no data between 16.59.59 7/19/20 and first candlestick at 6:00am eastern on 7/20/20. A few candlesticks form after 6;00 am I close the program down reload it and those candlesticks are gone. Still no data after 16.59.59 the prior day ? Only candlesticks are forming at the time I load up the programTags: None
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Hello,
Thanks for your post.
There was an issue with all NinjaTrader historical data servers until around 10AM US ET on Monday July 20th. NinjaTrader 7 and 8 historical data servers are now recording all expected instruments.
NinjaTrader 8 historical data gaps will be backfilled overnight tonight (20th/21st). NinjaTrader 7 will be backfilled during regular maintenance this weekend (24th-26th).
Please let me know if I may be of further assistance.Marco G.NinjaTrader Customer Service
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Hello Quaver,
Thank you for the note.
I sincerely apologize for any frustration this may have caused.
That being said, NinjaTrader 8 should now display this data if you restart the platform. Unfortunately the data for NinjaTrader 7 will not be backfilled until this weekend.
Please let us know if we may be of any further assistance.Melissa J.NinjaTrader Customer Service
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