I connected my TD ameritrade account to NT8, but the accounts tab only shows Sim01 account and not my real account. What can I do to fix this issue? thank you
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TD Ameritrade Real account value not showing up
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TD Ameritrade Real account value not showing up
Hi,
I connected my TD ameritrade account to NT8, but the accounts tab only shows Sim01 account and not my real account. What can I do to fix this issue? thank youTags: None
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Hello,
Thank you for your post.
Glad to assist. This is usually an indication the live key has not yet been entered. Disconnect and go to Help > License key to verify the key entered. The @SIM key will need replaced to enable and see live accounts.
Our sales team can resend or follow up on key questions at PlatformSales[AT]NinjaTrader[DOT]com
Please let us know if we may assist further.Eric B.NinjaTrader Customer Service
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Hi Eric,
Thank you for the response. I will contact them to get the live key.Last edited by forgpwp123; 07-21-2020, 09:45 PM.
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Hi Eric,
I got the Live key. And applied it, and unchecked the "Global Simulation". But now when i try to configure Interactive Brokers or TD Ameritrade, those options do not show up in the "Connections --> Configure" window. How can i resolve that issue?
thank you!
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Hello forgpwp123,
Thank you for your reply.
If those connection options are not available to you you're likely not using a multibroker key as your license key will be assigned to a single broker.
Please reach out to the platform saels team at platformsales(at)ninjatrader(dot)com and let them know you're looking for a multibroker key so they can get you updated.
They'll be able to get you sorted.Heath R.NinjaTrader Customer Service
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