Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

wobbly candles...

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    wobbly candles...

    Hello,

    If you create , for example, a 100 tick mnq chart, then add a 3000 tick data series of the same symbol to it, but set the 3000 tick transparent, as you don't want to see it, the 100 tick candles become somewhat unusable, in that they flicker and wobble constantly. I have tried equidistant spacing on and off, but no difference (apart from oddly spaced candles). How can I add another data series to the chart, not see it (I have a 'nullstyle' candle type that does not draw candles, but that does not make a difference either), and not have it mess up the 100 tick candles. This should be easy to replicate your side I guess, if you want to see the effect. Using latest nt8 build. Candle basically wobbles a few pixels to the right, then back again, pretty much all the time. Makes me feel sick watching it!

    Thanks.

    #2
    Hello,

    Thank you for your post.

    I am currently in the process of attempting to reproduce this on my system.

    In the meantime please send me your log and trace files to platformsupport[at]ninjatrader[dot]com with the steps below.
    • Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments in an email to platformsupport[at]ninjatrader[dot]com
    • Please be sure to include ATTN Dennis 2676225 and a link to this post in the body of the email.
    • Once complete, you can delete these compressed folders.
    I look forward to your email.
    Dennis E.NinjaTrader Customer Service

    Comment


      #3
      My logs will be huge, but I will try and send you some simpler ones. In the meantime, here are a pic and video that show the issue and config

      Comment


        #4
        Hello,

        Thank you for your reply.

        I have been able to reproduce this item.

        This has been submitted for Development to investigate.

        I will follow up with more information as soon as possible.
        Dennis E.NinjaTrader Customer Service

        Comment


          #5
          Thank you

          Comment


            #6
            Hello,

            Thank you for your patience.

            I have followed up with our Development team I found that this behaviour is expected.

            This is due to using non-time-based bars and the nature of how these bars are time stamped.

            Please let me know if I may be of any further assistance.
            Dennis E.NinjaTrader Customer Service

            Comment


              #7
              'Expected' - Thanks for the reply, but sorry, that's really not good enough. You mean, ninjatrader are happy with having the candles jump all over the place in real-time on the screen, if the user does not use time-based bars? C'mon. Really?

              Comment


                #8
                I agree. This is not good enough. If NinjaTrader developers think this is acceptable, they don't understand the level of quality reasonably expected by users and being routinely provided by competitors.

                Comment


                  #9

                  Hello,

                  Thank you for your reply.

                  I have submitted this as a feature request to the Development Team. I will follow up with an internal tracking number for your reference as soon as it is created.

                  Thanks in advance for your patience.
                  Dennis E.NinjaTrader Customer Service

                  Comment


                    #10
                    Hello,

                    Thanks for your patience.

                    The internal tracking number for your feature request is SFT-5029. Please reference this internal tracking number when contacting Platform Support if you ever have questions regarding this feature request.

                    When a feature request is implemented, you'll find a description of the new feature in the release notes:
                    Dennis E.NinjaTrader Customer Service

                    Comment

                    Latest Posts

                    Collapse

                    Topics Statistics Last Post
                    Started by jhjhawkins, Today, 12:25 PM
                    1 response
                    5 views
                    0 likes
                    Last Post NinjaTrader_Kate  
                    Started by rexsole, Today, 11:48 AM
                    1 response
                    14 views
                    0 likes
                    Last Post NinjaTrader_PatrickG  
                    Started by jeronymite, Yesterday, 05:05 PM
                    3 responses
                    54 views
                    0 likes
                    Last Post NinjaTrader_ChristopherJ  
                    Started by Don22Trader1, Yesterday, 05:54 PM
                    3 responses
                    49 views
                    0 likes
                    Last Post NinjaTrader_Jesse  
                    Started by Jebulay, Today, 08:36 AM
                    1 response
                    43 views
                    0 likes
                    Last Post NinjaTrader_PatrickG  
                    Working...
                    X