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NinjaTrader shutting down overnight

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    NinjaTrader shutting down overnight

    Hello,

    I have been having issues with Ninjatrader shutting itself down overnight.

    Here is a screenshot of the log, why is this happening?

    Click image for larger version  Name:	NinjaTraderLog8-12.png Views:	0 Size:	72.2 KB ID:	1113951

    #2
    Hello Polufson,

    Thank you for your post.

    We'll need to take a look at your log and trace files to determine what may be occurring - there may be an error happening that causes NinjaTrader to close. However, if your computer needs to automatically restart overnight to install updates, that could certainly cause NinjaTrader to shut down.

    You can send these files by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 2698971 ATTN Kate W.

    Thanks in advance; I look forward to assisting you further.
    Kate W.NinjaTrader Customer Service

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