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AI Generate Doesn't Utilize CPU & Memory fully or even above 20%

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    AI Generate Doesn't Utilize CPU & Memory fully or even above 20%

    I've seen you guys try to refute this before in the forums but I simply cannot get Ninjatrader 8 (8.0.22.2 64-bit) to really use my computer. It should be taking far less time to run these AI generate sessions if it were 100% utilizing my computer. I'm running an i9-9900k @ 4.68GHz with 48gb of 3200hz DDR4 ram and a 1080ti and I cannot get ninjatrader to go above 20% usage on memory or cpu. It's using all the cores sure but it's barely using them. What's going on here? I recently installed the extra 32gb of ram but the cpu is the same since I installed NT8. FYI, the CPU usage bump was me taking a screenshot using snagit.

    #2

    Hello,

    Thank you for your post.

    I'd like to take a look at your log and trace files for this issue. These files contain diagnostic information related to what is occurring on your platform that will help us resolve this issue in a timely manner.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "2706075 ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.

    Open your NinjaTrader folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once you have emailed these to us, you may delete these compressed folders.


    Thanks in advance; I look forward to resolving this item for you.
    Marco G.NinjaTrader Customer Service

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