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NT8 AppCrash 8.0.22.2 - Fault Module Name: D3D10Warp.dll

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    NT8 AppCrash 8.0.22.2 - Fault Module Name: D3D10Warp.dll

    Any idea what might be causing this?



    Code:
    Problem signature:
    
      Problem Event Name: APPCRASH
    
      Application Name: NinjaTrader.exe
    
      Application Version: 8.0.22.2
    
      Application Timestamp: 5ee7a11d
    
      Fault Module Name: D3D10Warp.dll
    
      Fault Module Version: 6.2.9200.16492
    
      Fault Module Timestamp: 50f31042
    
      Exception Code: c0000005
    
      Exception Offset: 0000000000165c67
    
      OS Version: 6.1.7601.2.1.0.256.48
    
      Locale ID: 1033
    
      Additional Information 1: 0ad1
    
      Additional Information 2: 0ad1adf7282a802d95b7bf36a1c40274
    
      Additional Information 3: 65a5
    
      Additional Information 4: 65a599180a568de60d60d48f4610b1d9
    
    
    
    
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    #2
    Hello,

    Thanks for your post.

    The D3D10Warp.dll file referenced is a DirectX file. The first troubleshooter I would recommend would be to ensure you have all the current Windows updates and DirectX drivers installed.

    Secondly, I would reinstall the platform. Following these steps will not affect your data, settings, configuration, NinjaScripts, Workspaces, etc.
    • First, save your license key to a document
    • You can locate your license key by going to Help> License Key
    • Now, exit NinjaTrader and uninstall NinjaTrader within Windows Control Center
    • Once uninstalled you can re-download NinjaTrader from the link below:
    • Paste your license key > Select Submit
    • Download and then run the installer

    Please let us know if we may be of further assistance.
    Marco G.NinjaTrader Customer Service

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