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NinjaTrader
5 minute futures chart
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5 minute futures chart
The 5 minute chart on futures (ES, NQ, GC, etc..)isn`t working ....but 60 min, 1 min, daily, etc.. charts work fine. How do I solve this problem I need 5 min futures charts to analize & tradeTags: None
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Hello chrisdelboca,
thank you for your post,
I suggest clearing the data cache. This will all older data to be manually removed, and new data be be loaded from the data provider.
To clear the cache, please close NinjaTrader and navigate to the following directory:- My Documents > NinjaTrader > Db
Let me know if I may assist further.Eric B.NinjaTrader Customer Service
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Thank you for your reply.
Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.
Include ticket number 2714157 in the body of the email.
Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once complete, you can delete these compressed folders.
We look forward to assisting further.Eric B.NinjaTrader Customer Service
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