Unable to refresh ninjascript

supernova0219

Junior Member

Join Date: Sep 2019

Posts: 2
#1

Unable to refresh ninjascript

09-09-2020, 09:09 PM

I opened up Ninjatrader today. When I right click on a chart in Ninjatrader, the option to "Reload Ninjascript" is greyed out. How can I fix that? I'm using the latest version of ninja

Here's a screenshot:

https://www.screenpresso.com/=POIwg
Tags: None
NinjaTrader_ChrisSch

NinjaTrader Customer Service

Join Date: Apr 2016

Posts: 1418
#2

09-09-2020, 10:10 PM

Hello supernova0219,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2735684" in the subject line so I may investigate this matter further.
Open your NinjaTrader folder under Documents.

Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.

Send the 2 compressed folders as attachments to this email.

Once complete, you can delete these compressed folders.

I look forward to your reply.
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