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Pro-rated from lease renewal that occurred a few weeks ago if I buy a lifetime?

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    Pro-rated from lease renewal that occurred a few weeks ago if I buy a lifetime?

    I totally forgot the deal ended today and I wanted to get it, waited too long to call and confirm this. Mods if you need to delete this I understand. I was just billed for my quarterly lease renewal from 8/16, if I buy a lifetime license today will I get pro-rated that $150 I didn't use?

    #2
    Yall can delete this, I got an email from support. It is pro-rated. Sorry to bother!

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      #3
      Hello rontronimous,

      NinjaTrader will prorate the unused time from your current lease term whenever you purchase a lifetime license key. You can contact [email protected] if you have any additional questions.
      Christopher D.NinjaTrader Customer Service

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        #4
        NinjaTrader_ChristopherD You're the one who answered my email lol sorry to double you up like that I was just getting nervous and thought maybe email support had left for the day, I didn't know yall monitored the forum too

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          #5
          Originally posted by NinjaTrader_ChristopherD View Post
          Hello rontronimous,

          NinjaTrader will prorate the unused time from your current lease term whenever you purchase a lifetime license key. You can contact [email protected] if you have any additional questions.
          Do I have to send an email to brokerage support? It didnt ask me for my account number or anything of that nature. I sent the receipt to you in a reply to that email. Should I just call in the morning?

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