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NinjaTrader
StockTwits share services error
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Hello ballboy11,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2749359" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
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Hello,
Until the new NT version will be released you can do the following workaround:
Change the code in the following file:
Code:C:\Users\username\Documents\NinjaTrader 8\bin\Custom\ShareServices\@StockTwits.cs
Code:authWin.Close();
Code:if (e.Uri.Fragment != "") { authWin.Close(); }
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hekito, I see the changes you suggest in the new version in the StockTwitsPlus.cs file
The issue I see in top post image is the Stock Twits user neme is greyed out and you cannot even enter your user name before the connection process.
I have had this for 3 years
Any suggestions
Thanks DTSSTS
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Hello DTSSTS,
Thanks for your note.
Please write in to support[AT]ninjatrader[DOT]com with a brief description of your inquiry, a screenshot of the error, and attach your log and trace files to your email using the steps below. A technician will be happy to assist you as soon as they are available.- To send a screenshot with Windows 10 or newer I would recommend using the Windows Snipping Tool.
- Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save it as a jpeg file and send the file as an attachment.
- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Brandon H.NinjaTrader Customer Service
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I have done all that for the last 3 years. And three times this year. Thought I would try something different. Current tech is Gabby V and she has log and trace from yesterday. For 3 years the input area to type in the user name is greyed out. It quit working about 3 years ago. So recently I deleted the Stocktwits profile and tried to create a new one and the box is greyed out. So no name to Connect. Connect box also goes to a 404 not found page which could be cause by the lack of a user name
OK I am seeing that the user name is suppose to be greyed out, IF you try to create a twitter connections the user name is not entered until the app reaches out to twitter to authorize.
So the Stocktwits just never connect because it is sent to a website 404 NOT found page, the page displayed does indicate that the app is reaching the website but looking for the wrong page on stocktwits I supposeLast edited by DTSSTS; 04-17-2023, 07:14 AM.
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