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Connecting to Rithmic without opening a NinjaTrader Brokerage Account

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    Connecting to Rithmic without opening a NinjaTrader Brokerage Account

    It appears you can now connect with Rithmic without signing up for a NinjaTrader Brokerage account through Dorman Trading... referencing this instruction: https://ninjatrader.com/ConnectionGu...nnection-Guide

    However, I do not see a connection labeled only 'Rithmic' using the latest version 8.0.22.2 -- where can I find this? Does it need to be enabled by NT? I have a lifetime "multi-broker" license and I would expect to be able to access Rithmic independently.

    I work with other Introducing Brokers and need to have flexibility with various FCMs so I want to have full access to the Rithmic API connection via NT8 without creating a new brokerage account. This should definitely be possible. Please advise - thanks!

    #2
    Hello afcmaff,

    Thank you very much for your inquiry.

    So I may accurately assist you, please answer the following question:
    • What is your NinjaTrader license Key? You will find this under Help -> License Key

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 2750669 ATTN Eleanore.

    I look forward to resolving this inquiry with you!


    Eleanore T.NinjaTrader Customer Service

    Comment


      #3
      Hi Eleanore,

      Perhaps I posted in the wrong forum or my question was not clearly stated. I don't have an existing issue with the platform from a technical perspective. I simply want to be able to connect to Rithmic without a NinjaTrader Brokerage account.

      Comment


        #4
        Hello afcmaff,
        Thank you for your reply.

        Our Brokerage can be reached at -
        Email: [email protected]
        Toll Free: 1.800.496.1683

        Please let me know if I may be of any further assistance.
        Eleanore T.NinjaTrader Customer Service

        Comment

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