NT8 Payment Plan question

[Kediil]

I understand this forum is for technical support, but hope to get an answer regardless. I will be calling up Monday as well, it's just on my mind.

Why does doing the 4 month payment plan cost $313 more than doing a one time payment? Technically $413 more, since it's supposed to be $100 off if you purchase within the first month of your trial??

[NinjaTrader_ThomasC]

Hello Kediil,
Thank you for your post.


NinjaTrader offers two payment options for the Single Broker Lifetime License Key.

We offer either a one-time payment of $1099, or 4 consecutive monthly payments of $329.

You may review all of our purchase options at the following link:

• http://ninjatrader.com/BuyPlatform

If you have any additional questions then you will want to email us directly at PlatformSales[AT]NinjaTrader.com



Let me know if I can provide any further clarification.

[Kediil]

I understand.

$329 x 4 is $1,316.

My question is why it is $316 MORE to do a payment plan vs one time. And why the first month price/rebate is not honoured. But I will be speaking to someone direct tomorrow and will post a response as I was unsure whether anyone here could actually answer in the first place since you don't normally deal with anything but the technical side of the platform.

[NinjaTrader_ThomasC]

Hello Kediil,
Thank you for your reply.


The 4 payment plan would be a total of $1316 after you complete all 4 payments. This plan would be higher priced than the one-time payment as this is spreading the payments out over 4 months which allows for flexibility on canceling the plan at any time.

The one-time payment would be the best value when purchasing a Lifetime License Key as this is a one-time payment of $1099 and will remain active for Life.


We do not offer any kind of first-month rebate, however, if you choose to lease the platform prior to buying a Lifetime License Key then you can pro-rate the unused time on your lease and apply that towards the purchase of a Lifetime License Key.

In the case that you purchase a leased version of NinjaTrader, we allow you the ability to change to our Lifetime License at any time. NinjaTrader will pro-rate any unused lease/subscription time towards your Lifetime License change.


For any other questions related to purchasing, you can email us directly at PlatformSales[AT]NinjaTrader.com and we would be more than glad to address these questions further.


You may review all of our purchase options at the following link:

• http://ninjatrader.com/BuyPlatform

Please let me know if you need any additional assistance with purchasing.

[Kediil]

Thank you for the thorough explanation Thomas. Unfortunately, when I signed on for the payments a few months back, the person I spoke to on the phone did not give me this information, so I'm rather put out at the moment as I was under a different impression of what would happen. Specifically, I was told the four months would be adjusted so I was only paying the $999 that was posed to me. Hopefully it can be worked out. Worst case, at least I never have to make another payment.

[Kediil]

So just to finalize, as I did speak to someone for full verification. Even if you're offered a discount, and even if someone by phone confirms that the discount will be honoured through the payment plan. That is not true. Don't trust it. So I just had to pay $317 more for a platform I would have paid for outright had I been given the correct information, or had I been told initially about the opportunity to lease and then get a prorate on the full purchase. Fantastic. At least I never have to pay for the platform again.

[NinjaTrader_ChristopherD]

Hello FatihSuth,

Thank you for your post. Can you please clarify exactly what we can do to assist you?

[NinjaTrader_ChristopherD]

Hello FatihSuth,

I can assist you with your platform billing inquiries if you send a note to platformsales[AT]ninjatrader[DOT]com. You can write "Attn Chris D" in the subject line and reference this forum thread.