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Performance Tab show duplicate trades

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    Performance Tab show duplicate trades

    Hello,

    Hoping to solve the issue. Performance tab show multiple duplicate trades (only 1 was real). I tried to restart platform, regenerate data but can't get rid of it. I am connected to IBKR broker. Please see screenshot below. Please advise


    #2
    Hello Adilius,

    Thank you for your note.

    Can you please send me your log and trace files so I can investigate. You can send the email to platformsupport[at]ninjatrader[dot]com. Please put 'Att Jason, 2756725' in the subject field.
    • Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments.
    • Once complete, you can delete these compressed folders.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Jason View Post
      Hello Adilius,

      Thank you for your note.

      Can you please send me your log and trace files so I can investigate. You can send the email to platformsupport[at]ninjatrader[dot]com. Please put 'Att Jason, 2756725' in the subject field.
      • Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
      • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
      • Send the 2 compressed folders as attachments.
      • Once complete, you can delete these compressed folders.
      Hello Jason,

      Thank you for your reply. Followed the instruction and sent you the files just now. Thank you

      Regards,
      Adi

      Comment

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