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Chart do not update

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    Chart do not update

    I am using the free kinetics account for 2 weeks.
    I dont know why my chart do not get updated.


    #2
    Hello,

    Thank you for your post. This is due to an expired contract. The 12-20 expiry will be needed to see recent data. Please follow these steps to roll over the expiration date of a Futures contract:
    • Navigate to the Control Center > Tools > Database window.
    • Left-click the ‘Rollover’ button that appears just below the table under the ‘Rollover futures instruments’ section.
    • Close this window when this process completes.

    You can learn more about the different ways to rollover by visiting the link below:
    To view contract rollover, expiry dates, and other trading events click the link below.
    Please let us know if we may be of further assistance.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      it works, thnaks.

      Comment

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