For the first time in 3 years, I'm being asked for username & password to access my data feed. Is there a way to reset this? Obviously, I don't have the right information when setting it up.
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Hello Angus7,
Thank you for your post.
To reset a live account password. Please send your request in an email to brokeragesupport [at] ninjatrader [dot] com. The Brokerage Support office is currently closed for the weekend.
After creating your new password. The following link will take you to a page that details the steps required for creating a connection to NinjaTrader Continuum.
http://www.ninjatrader.com/Connectio...tion-Guide.php
After changing the password, you would need to update the password in all of your PCs that use NinjaTrader.
Please let us know if we may be of further assistance.
Shawn B.NinjaTrader Customer Service
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