Any issues with Windows 10 ?

[Hyper]

I have a situation where a tested assembly dll
fails to run on Windows 10 Pro. I am only
asking whether you have had any support
requests on that platform with NT8.

The Strategy dll is recognized and assembly
loaded. But when Strategy menu of chart
is requested, NinjaTrader crashes trying
to pull it up.

This is at the point where the system is
attempting to show the list of available
strategies. All redistributables for x64 are
installed from 2012 through to 2019 for
Visual Studio. All file permissions are clean.

This runs fine on Windows Server 2012, but fails
on 2 separate Win 10 Pro machines.

I have racked my brain trying to understand
what might be the issue on Win 10. Any
ideas of some possible missing dependencies
welcome. Will do CLR level debugging to
try and find the cause. ?

If NT8 has a fine grained debug log level
that might also be useful.

hyperscalper

[NinjaTrader_Jim]

Hello Hyper,

Thanks for your post.

A large portion of our user base is on Windows 10 and we have not seen issues that would be specific to loading DLLs on that operating system.

I may first suggest seeing if you can isolate the issue to a piece of source code and to see if the issue can be troubleshooted further from there. If there is a crash when the script gets listed in the Strategies dialog, I would keep the NinjaScript lifecycle in mind and start looking at OnStateChange code, specifically in State.SetDefaults and State.Configure.

I may also suggest a combination of the following to get further hints when debugging.

1. Check Windows Event Viewer Logs, and look for hints related to the crash.
2. Use a StreamWriter throughout your OnStateChange code in the isolated test script so you can output feedback and see how far the code gets before a crash is seen.
3. Check the getter/setter in any NinjaScript properties and look for recursion that may cause an infinite-loop.

If there are .NET related crashing issues, you may want to attempt a repair of .NET Framework. Microsoft has a publicly available tool that can be found here - https://support.microsoft.com/en-us/...l-is-available

Example using a StreamWriter - https://ninjatrader.com/de/support/h...o_write_to.htm

We look forward to assisting.

[Hyper]

Thanks for your help and the many suggestions.
I'll report back when I get to the root of the issue.
hyperscalper

[Hyper]

*MEA CULPA*

I have to apologize with some extreme embarrassment.
I was creating a logfile in a subfolder to %userprofile% but
had not coded for the case where the directory was not yet created.
This is what caused the crash. Nothing more I can say; my fault.

So, very sorry; "Live 'n Learn", right?
hyperscalper