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Alerts on background

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    Alerts on background


    Hello,

    I have a window open with several tabs and in each one I have a different product (S&P, Nasdaq, etc). I have "Alerts" placed on each product, but I only hear the alert sound for the chart I am viewing. How can I get the warning signals for all my charts to be heard, even though I am not currently viewing the chart?

    Thanks in advance and regards.

    #2
    Hello soyjesus,

    When I test this on my end, I do hear the alert for a chart tab that is not displayed.

    Can you please send me your log and trace files so I can investigate.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 2764985 - Alerts on background - ATTN Jason
    JasonNinjaTrader Customer Service

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