Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
NT 8 Brazil
Collapse
X
-
NT 8 Brazil
I am working with NT8 in Brazil with Modal but I have so many conection problems. Please let me know if there is some expecting date to these problems be solved. ThanksTags: None
-
Hello wagner4691,
Can you please tell me what connection issues you experience. Are you unable to get connected or do you experience connection losses once connected?
Please follow the steps below to send your log and trace files so I may investigate this matter further.- Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to "platformsupport[at]ninjatrader[dot]com".
- Put "Att Jason, 2793153" in the subject header.
- Once complete, you can delete these compressed folders.
JasonNinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by lorem, Yesterday, 09:18 AM
|
5 responses
19 views
0 likes
|
Last Post Today, 12:29 PM | ||
Started by WHICKED, Today, 12:56 PM
|
2 responses
15 views
0 likes
|
Last Post
by WHICKED
Today, 02:15 PM
|
||
Started by Felix Reichert, Today, 02:12 PM
|
0 responses
1 view
0 likes
|
Last Post Today, 02:12 PM | ||
Started by Tim-c, Today, 02:10 PM
|
0 responses
1 view
0 likes
|
Last Post
by Tim-c
Today, 02:10 PM
|
||
Started by cre8able, Today, 01:16 PM
|
2 responses
9 views
0 likes
|
Last Post
by cre8able
Today, 01:40 PM
|
Comment