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Object reference not set to an instance of an object

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    Object reference not set to an instance of an object

    I am receiving an error when opening ninjatrader or a new workspace.
    10/17/2020 12:16:03 PM Default Unhandled exception: Object reference not set to an instance of an object.
    I see nothing else in the log that gives more detail for the error.

    This started happening after deleting a Sim account.

    I tried to make sure any chart / strategy referencing this sim account was closed / deleted before removing the account.
    Unfortunately I did not make a backup before removing this account. I do have older backups but strategies and indicators have been added since the last backup.

    How can I correct this error?

    Thank you

    #2
    Hello sdauteuil,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry.

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2793176 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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