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Tick chart live data

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    Tick chart live data

    After opening my live account with Ninjatrader brokerage and choose ninjatrader continuum for data feed, I am unable to load a 1000 tick chart.

    How do I load a 1000 tick chart? Does it matter with choosing a level 1 or level 2 data feed to load a 1000 tick chart?

    #2
    Hello jonnhl,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2799487" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.

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