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Buggy behavior that isn't easy to repeat

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    Buggy behavior that isn't easy to repeat

    I run ninjatrader 8.0.22.2 64-bit with esignal data manager 12.2


    BUG 1
    Occasionally ninjatrader drops data feed and reconnects. While this is happening I make sure the data manager is still up and running and that I am still receiving updates via the data managers' symbol monitor.I also make sure system resources aren't tapped out(cpu, ram)


    BUG 2
    Occasionally this happens. I run sim 101 on chart trader. I reset by:
    a) tools database management reset database and repair database
    b) followed by reboot.
    I reboot and pnl looks reset. But when I connect to data feed, sometimes the pnl is restored. I rinse and repeat a couple of times, then it takes.

    This is frustrating......


    #2
    Hello pvtrader,

    I would like to take a look at your log & trace files, as they might give us an indication of why these errors occur.

    As these files may contain some personal information, such as your account name, I'd like to ask you to forward them to us internally.

    To do this, please click on Help > Email Support, then enter the following information in the message body, this ensures we can quickly track down the forum post it is associated with:

    ATTN Manfred 2800523

    Thank you in advance, I look forward to your email!
    Manfred F.NinjaTrader Customer Service

    Comment


      #3
      Hi ManFred,

      Thank you for the prompt reply.

      The next time it happens I will send you the log files. Unfortunately, the last time I rebooted I erased all the cache files (db, log, etc. sorry a bit overkill) to guarantee a fresh start. Next time I will save them.

      Thanks again

      Comment


        #4
        Hello pvtrader,

        That is no problem at all, simply send them over should it recur, I'd be happy to analyze them and figure out what exactly caused these issues.

        Thank you in advance!
        Manfred F.NinjaTrader Customer Service

        Comment


          #5
          These issues may be moot. I just found out Esignal will not support other applications(eg. ninjatrader) connecting to their data feed in the near future. Now if I could only get you guys to accept Transact Futures as a brokerage I'd be set.......

          Comment

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