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Is there a way to re-enable chart trader on a demo feed?

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    #1

    Is there a way to re-enable chart trader on a demo feed?

    I recently set up a live account, and because I have the free version, Chart Trader is greyed out and I cant select it.

    How can I show the platform that I am exclusively on demo, in order to get my Chart Trader enabled?
    Tags: None
    #2
    Hello trademan737,

    Thank you for your post and welcome to the forums!

    The features that are available within the platform are determined by the license key that has been entered. If you'd like to access the Trader+ features for simulation only, you may swap your live license key for the Simulation key. I can provide the Simulation key for you. Please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com with a link to this forum thread.

    I look forward to further assisting you via email.
    Zachary S.NinjaTrader Customer Service

    Comment

      #3
      Originally posted by NinjaTrader_Zachary View Post
      Hello trademan737,

      Thank you for your post and welcome to the forums!

      The features that are available within the platform are determined by the license key that has been entered. If you'd like to access the Trader+ features for simulation only, you may swap your live license key for the Simulation key. I can provide the Simulation key for you. Please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com with a link to this forum thread.

      I look forward to further assisting you via email.
      Thank you NinjaTrader_Zachary. I sent you an email. I appreciate your assistance.

      Comment

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