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error trying to connect through TD Ameritrade

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    error trying to connect through TD Ameritrade

    Hi, I have tried multiple times to connect to TD Ameritrade as shown in this link https://ninjatrader.com/ConnectionGu...nnection-Guide but have been unsuccessful so far and everytime I try to load NT8 it gives the error message as shown in the attached image. Please do assist.

    #2
    With the help of some friends I've been directed to update NT8 to the latest version that fixes some connection issues. After updating a new error message pops up that states "No primary account ID found". The trace log shows that my stock data are delayed and that my data agreements were still pending. I have checked my TD Ameritrade account to verify the form agreements and am currently receiving real time data on my TOS platform. Relevant images are provided, please do assist.

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      #3
      Hello cjcjesse,

      I removed your trace file as it can contain sensitive information.

      Could it be you have a TD Ameritrade account from Singapore, Hong Kong or Canada? If so, unfortunately such accounts are not supported in NinjaTrader.

      JasonNinjaTrader Customer Service

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        #4
        Ah yes I do. Thats unfortunate thanks anyway

        Comment

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