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Unable to view Stocks/Indicies historical data. IBKR account connected.

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    Unable to view Stocks/Indicies historical data. IBKR account connected.

    Hi,

    I can see Forex historical data on NT8 via my IBKR account, but nothing comes up when I select a stock or an index.

    How do I rectify this?

    Thanks,
    Ed.

    #2
    Hello,

    Thanks for your post.

    What version of TWS are you using?

    You'll need to be using the supported version of TWS as per the connection guide below to ensure the connection functions correctly:

    TWS 978.2c - Download

    https://ninjatrader.com/ConnectionGu...nnection-Guide

    Do you receive a specific error in your log tab of the Control Center after doing so when requesting stock data?

    Please let me know if I may be of any further assistance.
    Marco G.NinjaTrader Customer Service

    Comment


      #3
      Hi Marco,

      I do have the latest TWS system, 981.2e.

      I get "Historical Market Data Service Error Message:No market data permissions for ISLAND STK" when selecting a stock. Yet I can view both stocks and indices on IBKR

      Thanks,
      Ed.

      Comment


        #4
        Hello,

        This is likely caused by the version of Traders Workstation you're using on your machine, or that the version is configured incorrectly.

        Using Interactive Brokers as a connection with NinjaTrader 8 requires a specific version of Traders Workstation (TWS) to be installed and running on your computer (version 978.2c). Using NinjaTrader 8 with any other version of the TWS platform will result in unexpected behavior as these versions are not supported.

        I would recommend removing the current version of TWS and following the link below to install the correct version.

        For your reference, the following link will take you to a page that details the steps required for creating a connection to Interactive Brokers and specific connection configuration information.

        Please let me know if you need additional assistance.
        Heath R.NinjaTrader Customer Service

        Comment


          #5
          Thank you, I have used the connection guide previously to link NT to my brokerage account. TWS automatically updates to newer builds so I shall have to contact IBKR customer support to see what they advise about maintaining version 978.2c of TWS on my laptop for NT8.

          Comment


            #6
            Hello,

            If you download TWS from our site, this should disable automatic updates. The link below is from our website which you can use to download TWS 978.2:
            https://ninjatrader.com/ninjatrader/...ion-978-2c.exe

            Please let us know if we may assist further.
            Ryan S.NinjaTrader Customer Service

            Comment


              #7
              Cool, okay I'll give it a try. Many thanks.

              Comment


                #8
                Hi,

                I have build 978-2c installed and not updating. I still have an issue with data from IBKR. I have screenshots attached for when I try and view a APPL and SP500.

                Thanks,
                Ed.
                Attached Files

                Comment


                  #9
                  This message usually indicates your account is not enabled for live data. Please note delayed data will not work in NinjaTrader as well.
                  Ryan S.NinjaTrader Customer Service

                  Comment

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