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    Load Error

    Does anyone have any issues loading charts? I have been getting this error code the last couple days.

    Thanks Warren
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    #2
    Hello WNorton,

    Thank you for your post.

    This message is typically linked to either your system not having enough resources to run your workspace or a faulty script within your workspace.

    So we can further diagnose your system, please start NinjaTrader in Safe Mode.

    Safe Mode will prevent NinjaTrader from:
    • Loading workspaces.
    • Connecting on start-up.
    • Loading custom assemblies.
    • Getting instrument updates from the server.

    To enable safe mode, please use the following steps:
    • Exit NinjaTrader.
    • Hold the CONTROL key and double click the NinjaTrader icon.
    • Keep the CONTROL key held down until you see the Control Center.
    • You can verify you are in safe mode by going to Help -> About.
    Once in Safe Mode please connect and open a few charts to test.

    If the same message does not persist then please close your workspace(s) but Do Not Save then reopen them.

    This will open your workspace(s) without any custom add-ons. Does the message persist then?

    For your reference I have also included a link to our Performance Tips page from our NinjaTrader Help Guide:
    Spencer F.NinjaTrader Customer Service

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