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Unable to load Singapore Stock in Platform

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    Unable to load Singapore Stock in Platform

    I have the real time IB feed for Singapore stocks, and I tried creating a chart for Singapore Airlines (C6L.SI). I disabled the Kinetick feeds, but am only able to get down to the daily charts. The intraday charts are blank. What should I do?

    #2
    Hello,

    Thanks for your post.


    NinjaTrader comes preloaded with the most commonly traded instruments. Should you wish to add an instrument to your database that is not located in the preloaded lists, please follow these steps:
    • Navigate to the Control Center > Tools > Instruments window.
    • Left-click on the ‘add’ button that appears near the lower right-hand corner of the Instruments window.
    • Enter instrument-specific symbol mapping, exchanges, and other information on the Instrument editor that appears. This information will largely depend on your broker or data feed provider’s specific settings regarding the instrument in question. I suspect this is configured for Kinetick, but not Interactive Brokers.
    • Left-click the OK button once each field has been filled out with correct information.
    Please let me know if I may be of any further assistance.
    Marco G.NinjaTrader Customer Service

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