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Ninja Crashing

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    Ninja Crashing

    keeps crashing on me.
    Initially didn't give me a warning or just 'froze' text aloud
    NOw it crashes but before that it told me to delete me cache (which I done)
    Still crashing though
    Last edited by jeanne; 12-07-2020, 01:11 AM.

    #2
    Hello jeanne,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry.

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2863471 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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