Position open on Sim account that can't be closed

[Deterministic J]

Hi Ninjatrader support,

I have a position I forgot about a while back on a Sim account for an Instrument (ES 09-19) that can no longer be traded on. Due to this, when I try to close the position, it won't let me giving this error:

Sim101. There is no market data available to drive the simulation engine.

When you're trading real money and close the account when you're done then it gives you an error about an open position, it gives quite the spook! So I'd like to get rid of it.

Would a reinstall be the best way to go about this? If so, are there specific instructions for reinstalling without losing workspaces, indicators, ATM strategies, etc.?

[NinjaTrader_Eleanore]

Hello Deterministic J,

Thank you for your note.

So I may accurately assist you, please answer the following question:

• What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)

I look forward to your reply.

[Deterministic J]

Latest version of Ninjatrader 8, 8.0.23.1.

[NinjaTrader_Eleanore]

Hello Deterministic J,

Thank you for your reply.

We advise that you reset the Simulation account to resolve this item.

Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account:

• From the NinjaTrader Control Center window select the Accounts tab
• Right click on your simulation account and select 'Edit Account'
• Press the "Reset" button

Please let us know if we may be of further assistance.

[Deterministic J]

Got it! I had already Reset the account but it was the Reset + Clear history that fixed the issue. Thanks!

[NinjaTrader_Eleanore]

Hello Deterministic J,

Thank you for your reply.

Wonderful, I am glad I could help.

Please do not hesitate to reach out for any further assistance.

Thank you for using NinjaTrader.