Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Problem with connecting to demo account

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Problem with connecting to demo account

    Hello,

    I have problems with connecting to platformm using NT8 which I upload in attachments. Yesterday everything works fine. I'm connecting from Poland (if it matters)

    Regards, Filip
    Attached Files

    #2
    Hello FilipAl,

    Thank you for your note.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 2896615 ATTN Eleanore

    I look forward to resolving this issue with you.
    Eleanore T.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by wzgy0920, 04-20-2024, 06:09 PM
    2 responses
    26 views
    0 likes
    Last Post wzgy0920  
    Started by wzgy0920, 02-22-2024, 01:11 AM
    5 responses
    32 views
    0 likes
    Last Post wzgy0920  
    Started by wzgy0920, Yesterday, 09:53 PM
    2 responses
    49 views
    0 likes
    Last Post wzgy0920  
    Started by Kensonprib, 04-28-2021, 10:11 AM
    5 responses
    192 views
    0 likes
    Last Post Hasadafa  
    Started by GussJ, 03-04-2020, 03:11 PM
    11 responses
    3,234 views
    0 likes
    Last Post xiinteractive  
    Working...
    X