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NT8 Does Not Start Up

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    NT8 Does Not Start Up

    Hello,

    Yesterday I tried to start NT8 (latest version) and the software fails to start. I get the following error messages:

    1. Unable to load custom assembly. Original version has been restored. You need to recompile your custom NinjaScript files.

    2. Unable to retrieve type info for NinjaTrader.NinjaScript.AddOnBase from assembly 'NinjaTrader.Custom. etc.

    I tried to repair the installation and although it indicates the repair was successful, NT still fails to load. The odd thing is that the program worked just fine few days ago. Any suggestions would be greatly appreciated. Thank you.

    #2
    Hello Zeos6,

    Thank you for your post.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 2899839 ATTN Zachary

    We look forward to further assisting with this.
    Zachary S.NinjaTrader Customer Service

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