Slow download reply data

[soon123]

I update the current version of NT8 and I found it very slow now compared to previous version.

I have tried to format my computer because I thought it was my computer making it slow, but I realize that it didn't make any changes at all.

The problem I faced was when download the market data.
I used to download it very fast before this, but now i waiting more than5 minutes and it still running to load.

[NinjaTrader_ChrisSch]

Hello soon123,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2920045" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.