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Chart trader not working after disabling/ re-enabling global sim mode

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    Chart trader not working after disabling/ re-enabling global sim mode

    Like the title says, I disabled global sim mode momentarily, then when I re-enabled it, I'm no longer able to turn on chart trader
    Attached Files

    #2
    Well, now it started working again out of the blue

    Edit: Well now it's back to not working. Any ideas?
    Last edited by EnveousColnago; 01-14-2021, 08:00 AM.

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      #3
      Hello EnveousColnago,

      Thank you for your note.

      I am happy to hear you got this working.

      If you would like for me to investigate what occurred, please send me your log and trace files.

      You can do this by going to the Control Center-> Help-> Email Support

      Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

      Please reference the following ticket number in the body of the email: 2920710 ATTN Eleanore

      Thank you for using NinjaTrader.
      Eleanore T.NinjaTrader Customer Service

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