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Presets not Holding

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    Presets not Holding

    Market Analyser colour presets are not holding. Only happening to the colour presets. Other preset properties holding. Only occurring with Market Analyser presets. To set the desired colours I have to "reset" the properties apply the reset then adjust the colours and apply them when I open NT8. Have only had this issue since loading the latest update. I have uninstalled and reloaded NT8 but the issue persists. Any clues ?

    #2
    Hello Hagar,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry?

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2927411 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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