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Impossible to trade live with a funded account?

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    Impossible to trade live with a funded account?

    I initially got an email from Ninjatrader prompting me to deposit money in my account saying this:

    "Our account minimum is $400. Once your funds are received, you will receive your live login instructions and be all set to trade live or Sim."

    So I deposited the money and got market data, and then got an email saying this:

    "Our records indicate that you are currently using our Free Live license which includes all the key features needed for live trading."

    But now that I'm trying to disable global simulation mode to place my first live trade I see that it's grayed out. From every email I've received I had the understanding that all I needed to trade live was a funded account, and that buying or leasing a license only decreased fees/commissions. Is this not the case? How can I set up my Ninjatrader to try trading live?

    #2
    Hello temtam,

    For information on obtaining a live license key you can contact our support team at [email protected]trader.com

    Christopher S.NinjaTrader Customer Service

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