No real time chart data with iqfeed

[tffmd123]

Hello, I’ve just set up IB and iqfeed. My chart has no Pre real time data although the time and sales is working. Any ideas? Thanks.

[NinjaTrader_Spencer]

Hello tffmd123,

Thank you for your post.

Please send me your log and trace files so that I may investigate this further.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 2945651 ATTN Spencer F.