Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

API error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    API error

    I have a strategy that makes web service calls to azure. The following error occurred in my log : Not sure if this related to the web service calls or a Ninjatrader internal error ? Its Category is 'Connection'
    Pacing violation: more than 10 API calls of type 'Heartbeat' in 150 seconds.

    #2
    Hello mballagan,

    Thank you for your post.

    Please send us your log and trace files to scriptingsupport[AT]ninjatrader.com so we may investigate this further. In the subject of your email include ATTN: Brandon H and in the body of the email include a link to this forum post.

    Follow the steps below to manually attach your log and trace files to your response.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to assisting further.
    Brandon H.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Hoffmann, Today, 04:17 PM
    1 response
    5 views
    0 likes
    Last Post NinjaTrader_ShawnB  
    Started by demarcog, Yesterday, 02:24 PM
    8 responses
    30 views
    0 likes
    Last Post NinjaTrader_Kate  
    Started by ErikY, Today, 01:28 PM
    2 responses
    7 views
    0 likes
    Last Post ErikY
    by ErikY
     
    Started by augustfay, Today, 01:07 PM
    1 response
    8 views
    0 likes
    Last Post NinjaTrader_Jesse  
    Started by Oneobr09, Today, 12:21 PM
    1 response
    22 views
    0 likes
    Last Post NinjaTrader_Kate  
    Working...
    X