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NT8 won´t start. After few seconds, quits

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    NT8 won´t start. After few seconds, quits

    I try many times to start NT8 and always fails.

    I download and install the last version and still not working.

    Someone can help me ?

    Regards
    Eros

    #2
    Hello Eros Lima,

    Please send an email to platformsupport [at sign] ninjatrader [dot] com with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Attach your log and trace files.

    Please follow the steps below to manually attach your log and trace files to your email so I may investigate this matter further.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to your email.
    • Once complete, you can delete these compressed folders.
    Christopher J.NinjaTrader Customer Service

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