For some reason, after an hour or so NT8 really lags after using this indicator. Any help would be appreciated!
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Hello,
For assistance with 3rd party software we always recommend reaching out to the vendor/developer as they will have the best knowledge of their software and how to optimize it.Ryan S.NinjaTrader Customer Service -
How do I reach out to him?Attached FilesComment
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Hello,
This appears to be an indicator we have uploaded. Can you elaborate on what the issue you are seeing is so I can try to replicate this on my end?Ryan S.NinjaTrader Customer ServiceComment
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After an hour or two NT* will start to lag. Locking up the program or the curser. NT8 will have to be shut down to get it working properly. I tried to look to see if I could allocate more resources to NT8, but couldn't find anything. I posted my computer specs so you know there is no way it's my computer.
Thanks
ScottAttached FilesComment
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Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 2999151 ATTN Ryan
Ryan S.NinjaTrader Customer ServiceComment
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Hello Scott,
I've been running both scripts on my machine without issue so far. In the files you sent in I noticed a rendering error, which could point to a specific PC issue trying to render the workspace in general.
If you close your workspace and open a new workspace with only a chart of this indicator can you reproduce the issue?Ryan S.NinjaTrader Customer ServiceComment
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Hello,
Did the issue persist in a new workspace? This will help us determine if the issue is within the workspace or the script itself.Ryan S.NinjaTrader Customer ServiceComment
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